Return & Refund Policy
At GOBEU, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
How We Share You
Information
Returns
-
Items can be returned within 30 days of delivery.
-
Products must be unused, in their original condition, and with all packaging intact.
-
Sale items are non-refundable unless defective.
Refunds
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
If approved, your refund will be processed and credited to your original payment method within 5-7 business days.
Exchanges
Return Shipping
-
We only replace items if they are defective or damaged. To exchange, contact us at hello@gobeu.co.uk
-
Customers are responsible for return shipping costs unless the item is defective or incorrect.
-
We recommend using a trackable shipping service to ensure your return is received.
-
For any return or refund inquiries, please contact us at hello@gobeu.co.uk